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InTouch code of practice

The overriding principle is that In Touch Sales Recruitment act in good faith towards their clients and candidates, and at least in accordance with acceptable levels of professionalism within recruitment practice. Accordingly we commit to the following principles:

  • to be responsive to the needs of clients and candidates, taking account of the requirements expressed and all other factors that may be relevant to a particular assignment
  • to act promptly on clients instructions, providing advice and guidance where necessary to ensure the client is aware of best available options
  • to be satisfied, by obtaining requisite information, that they have suitable experience and knowledge of the client’s business to be able to introduce or supply suitable candidates
  • to treat clients and candidates with respect and always act in accordance with terms agreed, honoring obligations and commitments
  • to avoid conflicts of interest which unfairly prejudice the interests of clients or candidates
  • to keep themselves up to date with recruitment and employment related developments and ensure by the provision of training that we are kept appraised of appropriate best practice
  • to comply with and take account of relevant legal requirements so that the interests of clients and candidates are not adversely affected
  • to act in accordance with the stated commitments, thus helping to preserve and enhance the reputation of the recruitment industry.