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Account Manager – Public Sector Wales

WalesAttractive Base with uncapped comm plan

 

The Account Manager will develop and grow an existing customer base and will have the skills to increase my clients market share by developing and closing new business opportunities.

 

Essential duties and responsibilities include the following:

 

·        Achieve sales revenue and GM targets as set and agreed with the Director.

·        Utilise own network and demand generation activity to develop new potential  customers by qualifying and tracking leads, researching and identifying key contacts, establishing business relationships, qualifying new accounts and engaging with customers at all levels in order to build a solid go-forward pipeline of business opportunities.

·        Develop networks of relationships and contacts across allocated accounts in order to generate internal referrals with the aim of closing more opportunities in new areas.

·        Develop and maintain relationships with key partners and existing customers through regular face-to-face engagement and meetings.

·        Create solutions with either partners or internal pre-sales then work with Bid Management to deliver competitive proposals, and ensure compliance with the stated processes and methodologies.

·        Monitor client satisfaction and elevate issues of dissatisfaction for quick resolution in order to drive customer retention and renewals.

·        Collect and manage the necessary competitive advantage by establishing business intelligence through close engagement with all stakeholders.

·        Work with our partners to share, develop and evangelise my clients value proposition.

·        Develop broader sector knowledge and experience to allow for portfolio development within my client.

 

As with all personnel within the business, the individual will also be required to show:

 

·        A commitment to comply with the Company’s Information Security Policy

·        A commitment to promptly report any security weaknesses or incidents

·        A commitment to adopt and maintain a Health and Safety culture within the Group

 

 

 

Competencies
 

Collaborate & Influence

 

 

Conviction & Courage

 

 

Communication Skills

 

 

Open Communication

 

 

Drive for Results

 

 

Innovation

 

 

Focus & Prioritisation

 

 

 

Makes an effort to connect with people outside the immediate team and has the ability to positively influence the way others think.

 

Will take a stand and share a point of view, understanding he/she may not always be right.

 

Effectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across.

 

Is professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect.

 

Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results.

 

Pushes him/herself to think beyond the obvious, contributing new ideas to enhance and ways of working and ensure high quality deliverables.

 

Develops measurable objectives, with management guidance, to focus and prioritise what’s important, ensuring efficiency and effectiveness in the delivery of work/projects.

Experience
 

Essential

·        Demonstrable experience in IT sales.

·        A good understanding of the Public Sector market.

·        A passion to drive new business and ability to work within a fast-paced environment.

·        Be a highly motivated pro-active self-starter.

·        Career focus with a desire to work within a dynamic sales team.

·        Flexible and willing to travel to remote sites.

 

Desirable

·        In-depth knowledge of the public sector procurement environment.

·        Experienced in relevant customer communities, projects, and programs.

 

 

Qualifications
 

Essential

·        Competent in MS office package i.e. Word, Excel, PowerPoint, etc.

 

                                                                    

 Personal Attributes
 

Customer-Centric

Commitment

Courage To Challenge

 

Succeed

Dedication

 

Ensure customer satisfaction is our number one priority

Be true to your work and go the extra mile to deliver on your promise

Have the strength to make a difference and don’t be afraid to constructively challenge the status quo

Be innovative and do all that is reasonable to deliver a positive outcome

Giving your time and energy in the best interests of the Company

 

Reference: 2880
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